PUBLIC RELATIONS
Public relations seeks to establish goodwill for the client by creating and molding attitudes. The public relations practitioner examines the interests, concerns and attitudes of the various publics that the organizations serves and then recommends a program to reach these groups. Practitioner carries out the program in a variety of ways – through press releases, news background sessions, brochures, employee publications, speeches and videotapes.
Planning a program is one of the four activities in the public relations process. The program is based on research to find out what the public thinks of the organization or individual for whom the program is planned.
Public relations is as an effort to influence opinion – to influence the attitudes of people. There are 3 things to public opinion:
- Try to change it, if it suits the purpose to do so
- Try to create new opinion, where non exists
- Reinforce existing opinion.
The PR man’s roles as:
- An interpreter to his client or clients of society and event
- An evaluator of the meaning and consequences of social and economic change
- A prognosticator of future troubles
- A prudent and imaginative preparer of program designed to deal with problems before they descend in full force upon his employer
- A transmission belt to carry the client’s messages to various publics and to convey back to the client the reactions of those publics to his programs and activities.
The purpose of public relations has not changed since Ivy Lee and George F. parker opened their doors in 1904 and since John W. Hill, founder of Hill and Knowlton Inc., advised his first clients more than 60 years ago that his job was to help influence the public to think well of them.
Public Relations News puts in this way:
“Public Relations is the management function that evaluates public attitudes, identifies the policies and procedures of an individual or an organization with the public interest and executes a program of action to earn public understanding and acceptance.”
Hill had a formula for what he called “lasting and substantial success” for his clients:
1. Integrity and truth. “Public opinion is entitled to the facts in matters of public concerns.”
2. Soundness of policies, decisions and acts viewed in the light of the public interest.
3. Use of facts that are understandable, believable and presented with imagination.
The Scope of Public Relations
Public relations covers a variety of activities that include: public information, public affairs, investor relations, corporate communications, employee relations or communications, marketing or product publicity and consumer service or customer relations.
The many and varied tasks of public relations specialist include:
- producing an in-house newspaper or magazine for employee;
- dealing with community relations;
- designing, writing, producing company reports;
- lobbying;
- staging events for the media;
- supervising junkets for the press
The task is to manage relations with the public so that the reputation of the client is enhanced, the image is positive. To bring this about, public relations counselors analyze trends, preferences, feeling, attitude through research; indicate the consequences of these findings to the client and device a pogram that will promote the client’s interests.
The Public Relations Society of America lists the major job classifications of the public relations specialist as writing, editing, placement of material, promotion of event, speaking, production (photography, layout for print, production for broadcast and motion pictures), program development and institutional advertising.
Mutual Dependence
As the media matured, so did public relations. The relationship between the media and public relations remains close. The press depends on public relations people for the tips and information,
The public relations worker and the journalist are interdependent. As much as a third or a half all the material used by newspapers and broadcast stations originates with a public relations or public information specialist. The journalist must rely on the accuracy and truth of the information supplied by the public relations specialist, especially since much of what is contained in press releases is accepted at face value.
True, journalists often rewrite the press releases they receive. But they are usually too busy to verify all material in a release. Studies indicate that fewer than a half of the press release reporters receive are subjected to additional reporting by the journalist. In short, journalists rely on the public relations specialists to do their jobs honesty and fairly. The reliance is sometimes considerable because the public relations worker has access to sources that the reporter may not, and often the public relations people is a specialist in a field with which the reporter is only superficially acquainted.
PR Makes News – or Something
The constant need of wire services for news works to the advantage of public relations firms. But public relations cannot control the uses to which its material is put by the press.
Public relations cannot control the uses to which its material is put by the press.
Many Tasks of PR Beginner
Most beginning public relations practitioners engage in a wide range of activities, form seeing that the coffee is warm at a news conference to writing a speech of a client.
The new employee will handle calls from news organizations and the public; write and deliver releases to newsrooms; write brochures, assist on research projects; read newspapers and report on developments of interest to the firm or the organization.
The beginner will be asked to help write reports and letters; draft presentations; produce displays and audiovisual material of many types; arrange for meeting; conduct surveys; and go over questionnaire results.
How It’s Done
Stripped to its essentials, the public relations process has four ties:
1. Research – Determination of what the public thinks of the seller, the individual, the organization.
2. Program – A public relations program or policy is adopted.
3. Communication – Positive information consistent with the program is distributed through appropriate channels.
4. Response – Reactions to the communicated material are evaluated.
News Releases
Just about everyone in public relations writes news or press releases, and for some it is a major part of their daily work. Since many news releases cross the desks of editors at newspaper, magazines, and broadcast stations, the release had better say something important, interesting or unusual and say it well enough to catch an editor’s attention.
The public relations practitioner must have several skills in addition to writing competence, especially in smaller organizations. If the job calls for editing on the employee magazine, the public relations practitioner may shoot the photos, write the story and design the layout.
Past and Present
Some of the critics of public relations contend that the whitewashing by the public relations expert covers truths that often are better opened to the public.
Some agencies advise their employees to understand the consequences of dealing at a distance with people. Person-to-person communications makes people less prone to exaggeration, to truth-stretching. But when the copy-writer sits down to write about a product, he or she is isolated from the buyer or user and the temptation is to enter a world of words. There, the copywriter manipulates language, free of the possible stares of disbelief and incredulity of an audience.
The writer can be a master stylist, can be a fountain of information on subject large and minute. But unless he or she has an awareness of and a respect for the people at whom the work is directed, the best-crafted news release, the most persuasive and advertisement is stripped of value.
What Employers Look For
Most advertising and public relations agencies test job applicants. The interviewer looks over the applicant’s college record, work experience and references. A journalism major is helpful. For the large agencies, experience may be necessary, but this is not always required. However, for the applicant without previous work in the field, some sign of commitment to advertising, journalism or public relations is usually essential. The agency also looks for imagination, an ability to get along with people, creativity and an appetite for work.
PUBLIC RELATIONS
Public relations seeks to establish goodwill for the client by creating and molding attitudes. The public relations practitioner examines the interests, concerns and attitudes of the various publics that the organizations serves and then recommends a program to reach these groups. Practitioner carries out the program in a variety of ways – through press releases, news background sessions, brochures, employee publications, speeches and videotapes.
Planning a program is one of the four activities in the public relations process. The program is based on research to find out what the public thinks of the organization or individual for whom the program is planned.
Public relations is as an effort to influence opinion – to influence the attitudes of people. There are 3 things to public opinion:
- Try to change it, if it suits the purpose to do so
- Try to create new opinion, where non exists
- Reinforce existing opinion.
The PR man’s roles as:
- An interpreter to his client or clients of society and event
- An evaluator of the meaning and consequences of social and economic change
- A prognosticator of future troubles
- A prudent and imaginative preparer of program designed to deal with problems before they descend in full force upon his employer
- A transmission belt to carry the client’s messages to various publics and to convey back to the client the reactions of those publics to his programs and activities.
The purpose of public relations has not changed since Ivy Lee and George F. parker opened their doors in 1904 and since John W. Hill, founder of Hill and Knowlton Inc., advised his first clients more than 60 years ago that his job was to help influence the public to think well of them.
Public Relations News puts in this way:
“Public Relations is the management function that evaluates public attitudes, identifies the policies and procedures of an individual or an organization with the public interest and executes a program of action to earn public understanding and acceptance.”
Hill had a formula for what he called “lasting and substantial success” for his clients:
1. Integrity and truth. “Public opinion is entitled to the facts in matters of public concerns.”
2. Soundness of policies, decisions and acts viewed in the light of the public interest.
3. Use of facts that are understandable, believable and presented with imagination.
The Scope of Public Relations
Public relations covers a variety of activities that include: public information, public affairs, investor relations, corporate communications, employee relations or communications, marketing or product publicity and consumer service or customer relations.
The many and varied tasks of public relations specialist include:
- producing an in-house newspaper or magazine for employee;
- dealing with community relations;
- designing, writing, producing company reports;
- lobbying;
- staging events for the media;
- supervising junkets for the press
The task is to manage relations with the public so that the reputation of the client is enhanced, the image is positive. To bring this about, public relations counselors analyze trends, preferences, feeling, attitude through research; indicate the consequences of these findings to the client and device a pogram that will promote the client’s interests.
The Public Relations Society of America lists the major job classifications of the public relations specialist as writing, editing, placement of material, promotion of event, speaking, production (photography, layout for print, production for broadcast and motion pictures), program development and institutional advertising.
Mutual Dependence
As the media matured, so did public relations. The relationship between the media and public relations remains close. The press depends on public relations people for the tips and information,
The public relations worker and the journalist are interdependent. As much as a third or a half all the material used by newspapers and broadcast stations originates with a public relations or public information specialist. The journalist must rely on the accuracy and truth of the information supplied by the public relations specialist, especially since much of what is contained in press releases is accepted at face value.
True, journalists often rewrite the press releases they receive. But they are usually too busy to verify all material in a release. Studies indicate that fewer than a half of the press release reporters receive are subjected to additional reporting by the journalist. In short, journalists rely on the public relations specialists to do their jobs honesty and fairly. The reliance is sometimes considerable because the public relations worker has access to sources that the reporter may not, and often the public relations people is a specialist in a field with which the reporter is only superficially acquainted.
PR Makes News – or Something
The constant need of wire services for news works to the advantage of public relations firms. But public relations cannot control the uses to which its material is put by the press.
Public relations cannot control the uses to which its material is put by the press.
Many Tasks of PR Beginner
Most beginning public relations practitioners engage in a wide range of activities, form seeing that the coffee is warm at a news conference to writing a speech of a client.
The new employee will handle calls from news organizations and the public; write and deliver releases to newsrooms; write brochures, assist on research projects; read newspapers and report on developments of interest to the firm or the organization.
The beginner will be asked to help write reports and letters; draft presentations; produce displays and audiovisual material of many types; arrange for meeting; conduct surveys; and go over questionnaire results.
How It’s Done
Stripped to its essentials, the public relations process has four ties:
1. Research – Determination of what the public thinks of the seller, the individual, the organization.
2. Program – A public relations program or policy is adopted.
3. Communication – Positive information consistent with the program is distributed through appropriate channels.
4. Response – Reactions to the communicated material are evaluated.
News Releases
Just about everyone in public relations writes news or press releases, and for some it is a major part of their daily work. Since many news releases cross the desks of editors at newspaper, magazines, and broadcast stations, the release had better say something important, interesting or unusual and say it well enough to catch an editor’s attention.
The public relations practitioner must have several skills in addition to writing competence, especially in smaller organizations. If the job calls for editing on the employee magazine, the public relations practitioner may shoot the photos, write the story and design the layout.
Past and Present
Some of the critics of public relations contend that the whitewashing by the public relations expert covers truths that often are better opened to the public.
Some agencies advise their employees to understand the consequences of dealing at a distance with people. Person-to-person communications makes people less prone to exaggeration, to truth-stretching. But when the copy-writer sits down to write about a product, he or she is isolated from the buyer or user and the temptation is to enter a world of words. There, the copywriter manipulates language, free of the possible stares of disbelief and incredulity of an audience.
The writer can be a master stylist, can be a fountain of information on subject large and minute. But unless he or she has an awareness of and a respect for the people at whom the work is directed, the best-crafted news release, the most persuasive and advertisement is stripped of value.
What Employers Look For
Most advertising and public relations agencies test job applicants. The interviewer looks over the applicant’s college record, work experience and references. A journalism major is helpful. For the large agencies, experience may be necessary, but this is not always required. However, for the applicant without previous work in the field, some sign of commitment to advertising, journalism or public relations is usually essential. The agency also looks for imagination, an ability to get along with people, creativity and an appetite for work.






